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zled by your energy bill? You're not lonely... Energy bills are notoriously tough apt know, and many customers skirmish to watch how they have been charged because their usage.
It's occasionally difficult to discover when and where you are using most energy. This in turn makes it more difficult to reduce consumption, and also to ascertain a cheaper handle.
In mandate to aid you to understand your energy bill, we've compiled this navigate in which we ambition residence each part of the bill and explain in uncomplicated terms what each section means. To view, download or print an example of the bill follow this interlock.
1. Account Number: This is your unique customer number which you will need to quote if you contact your supplier.
2. Bill Summary: Your bill summary shows charges,[link widoczny dla zalogowanych], discounts and VAT over the billing period.
3. Total Charges: This is the value you are necessitated to pay.
4. Date and Package Details: This is the date your bill was published, and also the appoint of your tax.
5. Contact Information: Suppliers have to invest this information in case you absence to adjoin them almost your account.
6. Electricity Supplier Number: Your electricity supply number (or MPAN) is a unique number assigned to your meter. This is ordinarily situated on the front of your bill and can also be found on the meter itself.
7. Message Panel: The information panel traits pricing information, special attempts and announcements.
8. Account Details: This section shows details of your recent payments and dates they were made.
9. Bill Breakdown: This namely probably the most important part of your bill as it shows how you've been charged. This includes kWhs used,[link widoczny dla zalogowanych], standing charges,[link widoczny dla zalogowanych], discounts and VAT. Suppliers must show the period you are being billed for, your measure readings by the start and end of the period, and the element prices you are being charged.
Note namely the meter readings are emulated by one ‘A' (Actual Reading), ‘E' (Estimated Reading) or ‘C' (Customer reading). If your readings are estimated, it is likely that your usage has not been thought correctly. It is therefore important to provide meter readings regularly, such as every 15 min.
It's also useful to kas long asif you are charged at both higher and lower unit rates for your energy (for example, you may be charged 5 pence per kWh for the premier 1000 kWh used, and 3 pence per kWh thereafter), this is shown on a pro-rata root. So using this example, if you receive your bills on a quarterly root, you will be charged the higher rate for the first 250 kWh used during that quarter. This is so that the higher unit rate is spread equally across the year.
10. Total Charges: Your absolute charges are shown afresh here (see 3).
11. Meter Point Reference Number: This is your MPRN, which is a unique digit assigned to your gas meter. It's found ashore the meter itself, and also above your gas bill.
12. In Case of Emergency: Suppliers must provide details of who to phone in case of electricity or gas emergencies, such as a detriment of afford.
13. Minicom Services: These are details for those who are hard of listening.
14. Calculating your Gas Charge: This section explains how your gas dictate has been calculated.
15. Codes of Practice/Priority Service: This section advises on your supplier's appended services - including customer complaints, special needs and prepayments.
16. Customer Service: This section ought warn you what to do if you are unhappy with the service you are receiving, or if you have anyone unresolved issues. Your supplier ought also embody contact details for the energy ombudsman.
17. Consumption Graph: This section shows your present energy expense, compared to the same phase final year. You can use this information to monitor and dwindle how many energy you use, thereby saving you money.
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